UK consumers will now be better protected from huge bills run-up on stolen mobiles, the government has promised.
Culture Secretary Maria Miller announced that the new protection is the result of "major change" to the relationship between the consumer and the four big mobile companies, EE, Three, Virgin Media and Vodafone, which have all agreed to cap bills on a phone that has been reported lost or stolen.
The operators also vowed to stop unexpected mid-contract price rises by ensuring total transparency for consumers at the start of contracts and to help government eliminate roaming charges by 2016.
BT, Sky and Talk Talk have also signed up to the agreement.
"We are ensuring hardworking families are not hit with shock bills through no fault of their own," Miller said.
"Families can be left struggling if carefully planned budgets are being blown away by unexpected bills from a stolen mobile or a mid-contract price rise. This agreement with the telecoms companies will deliver real benefits to consumers and help ensure people are not hit with shock bills."
The aim is for the liability cap on mobiles that are lost or stolen to be in place from spring next year. The cap would work in a similar way to debit and credit cards where there is a £50 liability limit.
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