BlackBerry has reported that its BBM messaging community has grown by 20 million active users after the first week of availability of its cross-platform Android and iOS apps.
Despite making customers wait when it stalled the rollout of both apps, BlackBerry still reported an "amazing launch" once it fixed the bugs and rolled out to the iTunes App store and Google Play store. With more than 10 million downloads in the first 24 hours, BBM said it has now ended its first week with more than 80 million monthly active users, including over 20 million new users on Android and iPhone devices.
During its first week, BBM was the top free overall app in 35 countries on Google Play and in 107 countries on the App Store. It added that the cross-platform versions of the app continue to maintain a strong position in key markets such as Canada, the US, the UK, Indonesia and much of the Middle East.
"The power of BBM has always been the active, real conversations and interaction that our customers enjoy," Andrew Bocking, BlackBerry's executive vice president of BBM, said. "From here on out, we will focus on active users of BBM and will no longer focus on simple download numbers".
In the coming months, BlackBerry said it will deliver BBM Video calling, BBM Voice calling and BBM Channels, a new community building service to connect BBM users even more broadly, to Android and iPhone users.
Android and iPhone device users can download BBM by visiting BBM.com.
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