If you’ve ever used scheduling service Buffer to post a Facebook update to your page or a tweet, you may want to check your profiles for any spammy posts it may have posted on your behalf. The service was forced to take itself offline over the weekend, owing to a hack. Buffer sent its users an email as well as put up a tweet explaining that the service had been hacked and there were malicious links being posted from users’ accounts onto Facebook and Twitter. To counter the issues that could be caused by these spammy posts, Buffer took a call to halt all automatic posts from the service.
Buffer hacked briefly
In the mail, Joel Gascoigne, Founder and CEO of Buffer said that while not all users had been affected by the hack that took place on early Sunday morning, it was recommended that all Buffer users check their accounts for any malicious posts. Considering how many social media agencies and companies use Buffer to schedule posts, this could have led to potentially embarrassing situations for the service. “I am incredibly sorry this has happened and affected you and your company. We're working around the clock right now to get this resolved and we'll continue to post updates on Facebook and Twitter,” Gascoigne wrote. Around 8:30 AM IST on Monday, the company put out an update on its blog announcing that Buffer was up and running smoothly again. “We’ve greatly increased the security of how we handle all social messages being posted and everything is back to normal,” the post read. Facebook posts that you had scheduled during the outage will like;y appear as “failed” in your Buffer streams. Hit “retry” to try sending them again. As far as Twitter goes, you will have to reconnect all your linked accounts in order to start posting again. While Buffer’s team will be posting an in-depth look at why and how the hack took place, you may want to regularly keep checking your feeds for malicious posts.
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